You ****med me!!! You unreliable!!! ****sss

Dear African Bank,

I am writing to formally express my discontent regarding the recent alterations to the interest rate associated with my Notice Deposit 7 Days account. I feel significantly misled by your institution, as I was not informed that you possess the discretion to adjust the interest rate at your convenience.

At the time of opening this account, I was under the impression that my interest rate was fixed and not subject to fluctuations linked to the prime rate. It is deeply concerning to discover that this is not the case. I kindly request access to the recording of my initial conversation with your representative, during which I agreed to the terms of this account. This recording should clarify whether such conditions were disclosed and if I was misinformed during the account setup process.

Additionally, I wish to highlight that I did not open my account through a physical branch but rather via a telephone conversation. Therefore, I expect you to provide the recording directly to me without requiring an in-person visit to a bank location.

I appreciate your prompt attention to this matter and look forward to your timely response and resolution.