Yet Again this bank is out of line!!!!!

This morning I received an SMS from VVM attorneys advising me that 2 payments have been missed payment must be made immediately.this annoys me terribly because payment has been made, this company calls and calls when I answer they drop the call, if not their staff are so rude and dead when they talk to you, what the hell is that? and it amazes me more that on all my statements African Bank are not showing my payments , i am so angry, is the system so bad that a statement can not even be completed properly to send to client? my payments are made but never ever show on my statements , all i see is reversal, there is no reversal when you debiting a account that is no longer active, and i definitly will not be sending proof of payment , it is not my job to pick up payments , i do not work for African Bank accounts and i expect that the harrasing calls from VVM be sorted because i will not deal with such ******** people, and i will not be charged for calls from VVM either.