Yet again nothing has been done

<p>So this is just a follow up on my previous African bank review. Am I staisfied ? NO ! Has my problem been solved ? NO ! Yesterday at approx 16:04 I received a phone call from yet another ***** department at African bank, regarding my previous Hellopeter review (why must I as the consumer first resort to complaining on social media before receiving service, service that left nothing to be desired by the way). I was then once again told that my request could not be accesed on the system (before you phone someone to assist with their problem, it is expected of you as a so called professional company to make sure that your house is in order before doing so) I was also told that a query would be logged and I will be contacted via e-mail first thing the following morning with feedback (the query would thus have been logged at approx 16:05 as the duration of the call was only 1 minute, which leaves 55 minutes before COB where at least part of the query could have been investigated as it is so called high priority, the current bussiness day has already started and still no feedback) I am waiting African Bank ?</p>