SP
Sandra P
1 reviews | Active since Aug 2022
03 Jul 2023, 08:47
Wrongly internet transfer
I paid money wrongly to two accounts on the 29th of April. I realised it straight away and phoned the bank. They told me they cant reverse the money. After I put a despite in ate the bank they came back and told me they don't see any internet banking. I have the proof. Now I loosing my money
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Replies (3)0
Replies (3)
African Bank's replyOfficial
03 Jul 2023, 12:13Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,
African Bank's reply03 Jul 2023, 12:13
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,
SP
Sandra P's updateReviewer Update
03 Jul 2023, 12:37You can phone me now I am available
SP
Sandra P's update03 Jul 2023, 12:37
Reviewer Update
You can phone me now I am available
African Bank's replyOfficial
03 Jul 2023, 14:43Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern. As per our telephonic conversation, please send us a message again once the signal is fine.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Best regards,
African Bank's reply03 Jul 2023, 14:43
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern. As per our telephonic conversation, please send us a message again once the signal is fine.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Best regards,