Wrongfully listed on SAFPS BY African Bank

I have been listed on SAFPS by African Bank since 2018. They claim that I used *****ulent documents when i app**** for my loan and credit card with them while I have paid both accounts and closed them. They even send me paid up letters for both accounts. I went to Capitec Bank to get my three months bank statement from May 2014 to July 2014 which is the months of transactions for that time when I app**** with them. Capitec Bank head office confirmed that all look okay on the bank statement provided to African Bank at the time of the application. While African Bank they failed to provide me with the bank statement that I used when I app****, they said that they destroy their files after five years, they don't have my documents on their filling system. I got my lawyers involve in this matter but the guy who is handling my file refuse to respond to them nor take their calls, his name is Gerrit Willemse

African Bank is messing up with people's life's, they don't even care about our families