DS
Deshnee S
1 reviews | Active since Jul 2025
03 Jul 2025, 08:35
Wrongful itc listings
Most pathetic company i have had a loan account and credit for more then a year with outstanding payments but they list me on itc for 30 days arrears yet the installment had gone off which all my other accounts are up to date as well as the same account in question the service from them is pathetic and if my itc is not updated as it should be I will be taking this further as I have proof that the debit order was tracked
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
03 Jul 2025, 15:21Thanks for speaking up and calling us out. We're giving your concern our full attention , as per our telephonic conversation please same the bureau report to *** and put attention to Madjadji for further assistance.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply03 Jul 2025, 15:21
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention , as per our telephonic conversation please same the bureau report to *** and put attention to Madjadji for further assistance.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
DS
Deshnee S's updateReviewer Update
19 Jul 2025, 08:12I have emailed this company going over two weeks back and they tell me to just show report and no update till now is done other then updated my account to normal this month but not fixing the error in May continue and do your job correctly pathetic company
DS
Deshnee S's update19 Jul 2025, 08:12
Reviewer Update
I have emailed this company going over two weeks back and they tell me to just show report and no update till now is done other then updated my account to normal this month but not fixing the error in May continue and do your job correctly pathetic company
African Bank's replyOfficial
19 Jul 2025, 13:00Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply19 Jul 2025, 13:00
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team