Wrongful debit order deduction

<p>African Bank is at it once again, deducting money of customer bank accounts without consent. I also received an SMS stating that my debitorder will be transacted on the 14th of December. My normal payment date is MUCH later in the month. I contacted the call centre and an arrangement was made for the debit order to be deducted on 30 December 2016. I also received an SMS as proof of this arrangement. When I went into my internet banking this afternoon, I noticed that African Bank indeed deducted the debitorder! My own bank didn't send me a SMS, as I normally get when debit orders are transacted off my account. </p> <p>After contacting them today, I was told that it can take 3 working days for my money to be refunded. Which means I will be without any money until next week. </p> <p> </p> <p>This is the most horrible service I have ever received from a bank. From all the other people who are complaining, I don't understand why they are still in business?</p> <p> </p> <p>I need my money to be reimbursed today still!!!!!</p> <p> </p> <p> </p>