1 reviews | Active since Nov 2022
WRONG NUMBER
Hi African Bank. I have consultants that keeps calling 5+ times a day. I have told every consultant that they have the wrong number. I am not a customer of African Bank and after this I will never be. They are looking for a customer of yours but my number is listed as his number. I dont know the costumers name but you can take my number and search on your system for that person. I have told your representatives MULTIPLE time to email your customer to get the correct number. They all just say okay thank you and then then 10 min later I get another call from someone else for that same person. I just spoke to someone 10 min ago from head office and when I said it's the wrong number and I was still being nice she cut me off and said okay thank you goodbye and the more am trying to explain and maybe help she just keep saying thank you. I was helping by saying this is the wrong number and they going to have to email or something to get the correct information for your client and not just dropping the calls. I have asked nicely to take my number off and get the correct number and this is now starting to break POPI law. I have had enough of this. I am saying this now in writing. Please have my number removed and get your clients correct number otherwise I will take this to POPI.
