cM
corlette M
1 reviews | Active since Jul 2025
24 Jul 2025, 11:43
wrong balance,my account is NOT in arrears
wrong balance on app. african bank claims my account is in erroes, this is after they called me to settle R60 in errors in may. last week they call me and tell me their app was wrong i owe them 1 month . i have paid the 1 moth arrears i was in and they fail to pick up the payment telling me they not sure its me, also the i spoke to 3 different call centre agents. 2 very rude and not even willing to listen to my explanation.
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African Bank's replyOfficial
24 Jul 2025, 13:01Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply24 Jul 2025, 13:01
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***