SR
Sharon R

1 reviews | Active since Aug 2024

27 Aug 2024, 07:54

Wrong arrears

I have a bad experience with African Bank I have a loan with them. They went in my bank at wrong date that I provided now they keep calling me saying am In arrears .. how can I be in arrears when I pay my installment in time .. I never miss a payment but they keep on harassing me with their mistake I must rectify with payment am not happy at all

0
Replies (3)
African Bank
African Bank's reply27 Aug 2024, 10:31
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
SR
Sharon R's update27 Aug 2024, 10:39
Reviewer Update
Thank you am stil waiting for your call
African Bank
African Bank's reply27 Aug 2024, 10:53
Official
An Africanbanker was in touch with you and connected you to our specialized team for further assistance with your query.

Your African Bank Support Specialist team
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