NM
Nontokozo M
1 reviews | Active since Mar 2020
30 May 2024, 13:59
Worst service provider
African Bank is the worst service provider, iv been on the line holding for funeral department for the last hour. Funny how when we rrquest for loans or credit card you soo quick to call and continously be calling everyday. But when we need serious staff, youll hold for a lifetime.
Helpful (0)
Replies (7)0
Replies (7)NM
Nontokozo M's updateReviewer Update
30 May 2024, 16:06***
NM
Nontokozo M's update30 May 2024, 16:06
Reviewer Update
***
NM
Nontokozo M's updateReviewer Update
30 May 2024, 16:07And dont lie that u not getting hold of me all my 3 phone are open, and yet no missed call from u, again i was on the line for 35 min you guys are just pathetic i dont know why i even signed with you guys, from 2020 its been same **** different days mxm
NM
Nontokozo M's update30 May 2024, 16:07
Reviewer Update
And dont lie that u not getting hold of me all my 3 phone are open, and yet no missed call from u, again i was on the line for 35 min you guys are just pathetic i dont know why i even signed with you guys, from 2020 its been same **** different days mxm
NM
Nontokozo M's updateReviewer Update
30 May 2024, 16:14Iv been calling ***/ *** and if im not being transferd the call keeps ringing and ringing. 2 hpurs trying to get hold of the funeral department, your agent calls me and say they transfering me again.. Nooo i womt have that AFRICAN BANK YOU ARE A HORRIBLE SERVICE PROVIDER EVEN YOUR RRVUEWS ARE HORRIBLE YOU DONT EVEN TRY TO MAKE THINGS BETTER. I WAMT SOMEONE FROM FUNERAL DEPARTMENT TO CALL ME I DONT WAMA BE TRANSFERED FOR ****.
NM
Nontokozo M's update30 May 2024, 16:14
Reviewer Update
Iv been calling ***/ *** and if im not being transferd the call keeps ringing and ringing. 2 hpurs trying to get hold of the funeral department, your agent calls me and say they transfering me again.. Nooo i womt have that AFRICAN BANK YOU ARE A HORRIBLE SERVICE PROVIDER EVEN YOUR RRVUEWS ARE HORRIBLE YOU DONT EVEN TRY TO MAKE THINGS BETTER. I WAMT SOMEONE FROM FUNERAL DEPARTMENT TO CALL ME I DONT WAMA BE TRANSFERED FOR ****.
African Bank's replyOfficial
30 May 2024, 16:46Thanks for speaking up and calling us out. Please be advised that we have referred your query to the relevant division.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply30 May 2024, 16:46
Official
Thanks for speaking up and calling us out. Please be advised that we have referred your query to the relevant division.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
30 May 2024, 16:48I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply30 May 2024, 16:48
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
NM
Nontokozo M's updateReviewer Update
30 May 2024, 16:52Confirm what exactly, cause i have still not received any call from the funeral department and I been sending emails im still being told about 24 hour response, soo please note you are not helping either, your company better not debit my account twice.
NM
Nontokozo M's update30 May 2024, 16:52
Reviewer Update
Confirm what exactly, cause i have still not received any call from the funeral department and I been sending emails im still being told about 24 hour response, soo please note you are not helping either, your company better not debit my account twice.
African Bank's replyOfficial
30 May 2024, 16:59Please be advised that we have referred your query to the relevant division.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply30 May 2024, 16:59
Official
Please be advised that we have referred your query to the relevant division.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***