ZT
Zanele T
1 reviews | Active since Jun 2018
24 Sept 2019, 14:46
WORST service provider EVER!!!
I have been listed by African Bank over a debt that their debt collectors failed to collect. They gave me one settlement which I paid in full only to harass me a year / two later that I had a pending loan. Now I ask who's FAULT is it that your collectors failed to inform of all the debts. I need this cleared as in yesterday. This loan is dating back 2013!!! I'm still waiting for a CALLBACK since September the 11th 2019 !!!!
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
25 Sept 2019, 11:35Good day
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team
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African Bank's reply25 Sept 2019, 11:35
Official
Good day
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team
***
African Bank's replyOfficial
25 Sept 2019, 11:45Good day
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team
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African Bank's reply25 Sept 2019, 11:45
Official
Good day
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team
***
African Bank's replyOfficial
01 Oct 2019, 14:12Good day,
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply01 Oct 2019, 14:12
Official
Good day,
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team