Worst service I've ever received

<p>So Ive complained to your so called Customer Care Service department but have been kept waiting like a headless chicken.</p> <p>The service Ive received from African Bank is a joke a simple request to listen to a call recodring has been nothing but a nightmare.</p> <p>First request was handled by an agent by the name of Mathepelo who said she will look into my query and get back to me, and the feedback I got was that my query could not be proccessed and I should call the call centre.</p> <p>I did excatly that I called the call centre and the rude agent I spoke to was not willing to assist me instead she put me on hold came back to the phone and acted like she cant hear me( by the way the line was very clear).</p> <p>I called again and requested to speak to a supervisor who promoised me heaven and earth but till today nothing.</p> <p>I sent another email to your customer service department and got another promising call from Silvester who promised to go all out and help me, but as usaul am still left hanging.</p> <p>I have been very patient with you people and was hoping for some kind of help but you just not willing to help me at all.</p> <p>Am beyong dissapointed with the service Ive received and it has a left a very bitter taste with me.</p>