1 reviews | Active since Dec 2016

18 Apr 2017, 10:59

Worst service i ever experienced

<p>I Made a load on the 9 April with African bank sent in all my documents. I haven heard from them at all after waiting an entire week i called them only to be told my loan was declined, they didnt even have the decency to contact me to advise that it had been declined even after i had laid a complaint i will make sure to warn everybody about the horrible way your call centre staff treats client im disgusted with the level of service rendered.</p>

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Replies (1)
African Bank
African Bank's reply18 Apr 2017, 14:59
Official

Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***