Worst service from

Item: African Bank
Rating: 1
Author: Taryn J

Worst worst customer service ever.

I call for assistance and three agents to lazy to do thier jobs refer me to the branch without trying to find other methods of verification because there push message method isn’t working

Kelebogole Tlhabadira

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Helpful (0)

Replies (2)

Taryn J's updateReviewer Update

16 Aug 2024, 10:20

I’m complaining about ur help desk service why would I want deal with them again.

I will not call your help desk , the staff is not willing to
Help me. I can call me on ***

Thank u

Taryn J's update16 Aug 2024, 10:20

Reviewer Update

I’m complaining about ur help desk service why would I want deal with them again.

I will not call your help desk , the staff is not willing to
Help me. I can call me on ***

Thank u

African Bank's replyOfficial

16 Aug 2024, 11:28

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
As per our telephonically conversation please visit any African Bank branch to update your details
Your African Bank Support Specialist team
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African Bank's reply16 Aug 2024, 11:28

Official