JG
Johan G

1 reviews | Active since Sept 2018

05 May 2023, 09:00

Worst service ever

I have app**** for a loan more than a month ago been approved and money was in my african bank account then all money was ****** went to bank was told open case at police and i did bank promises money would be deposited back into my account as it was ****** by someone in bank now after almost a month no money back in my account was told everyday the last week + that Manager needs to sign it off by a person working in the branch in Parys freestate Kagiso this is the worst service i have been getting was promised money would be back before 8 May and this morning still told waiting for manager to sign off i am not happy at all this is pathetic worst service ever promises for days on end Regards F.Roets

0
Replies (4)
JG
Johan G's update05 May 2023, 14:40
Reviewer Update
So Dave came back to me said he will phone me in next 30 min still no call back service is pathetic like i said really not happy Regards F Roets
JG
Johan G's update05 May 2023, 15:18
Reviewer Update
No problem this has been going on for more than a month now excuse after excuse
JG
Johan G's update08 May 2023, 06:27
Reviewer Update
Good day so more than a month later still nothing resolved was promised money would be payed out by today 8 may still nothing service is pathetic will complain everyday till my problem is resolved and money is received nopt happy Parys african bank and head office
African Bank
African Bank's reply08 May 2023, 08:02
Official
Please be assured that we have highlighted your concern on priority, and we will share an update shortly with you. We appreciate your patience on this.