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kM
kenny M

1 reviews | Active since Apr 2021

02 Jun 2025, 11:30

Worst service. & *********** bank

Worst service ever & Bank to use ,my card has been not working for almost 1 week .Went to the Glen branch no one can assist or resolve the issue . All they told me is to use cash send they will log a call to IT.

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Replies (3)
African Bank
African Bank's reply02 Jun 2025, 13:17
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
kM
kenny M's update04 Jun 2025, 15:45
Reviewer Update
i am not happy with the way you are handling my probem , have been wasting my airtime calling and calling but no assistance. The worst people to do business with. Its just pillar to post no one is willing to assist in resolving my issue . Your manager at the Glen told me straight if i'm not happy i should change the bank .
African Bank
African Bank's reply04 Jun 2025, 16:08
Official
Thanks for speaking up and calling us out. I have tried contacting you however there is no reply.

Your African Bank Support Specialist team