MM
Masirite M
1 reviews | Active since Nov 2019
15 Apr 2024, 09:08
Worst experience ever!
My online profile was hacked,and all my money ******.
Two ******* transactions happened, the second one happened whilst i was on the call reporting the first transaction.
After numerous mails and very long calls, I still haven’t had feedback from the ***** department!
The manner in which my case is being handled by African Bank is **********. No care, no understanding and zero empathy.
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Masirite M's updateReviewer Update
21 Apr 2024, 16:59Still not answered with regards to my query?
Investigating officer promised to call me before the end of the week? Nothing!
Got a call from your IT person from your ***** department, when he couldn't give me answers, then proceeded to tell me to escalate my concerns to the ombudsman! Lovely. No care whatsoever, and this is entranched in your organization.
Investigating officer promised to call me before the end of the week? Nothing!
Got a call from your IT person from your ***** department, when he couldn't give me answers, then proceeded to tell me to escalate my concerns to the ombudsman! Lovely. No care whatsoever, and this is entranched in your organization.
MM
Masirite M's update21 Apr 2024, 16:59
Reviewer Update
Still not answered with regards to my query?
Investigating officer promised to call me before the end of the week? Nothing!
Got a call from your IT person from your ***** department, when he couldn't give me answers, then proceeded to tell me to escalate my concerns to the ombudsman! Lovely. No care whatsoever, and this is entranched in your organization.
Investigating officer promised to call me before the end of the week? Nothing!
Got a call from your IT person from your ***** department, when he couldn't give me answers, then proceeded to tell me to escalate my concerns to the ombudsman! Lovely. No care whatsoever, and this is entranched in your organization.