ZM
Zakhe M
1 reviews | Active since Dec 2013
31 Jan 2024, 11:30
Worst customer service experience !!!!
If I could rate with no stars I would do just that!!! For a customer service consultant, Foster Khosa must be one of the worst consultants I’ve spoken with. He spoke over me , was rude and very unhelpful. I deal with clients on a daily basis and everything that transpired in the call I just had with him was totally disgusting. Teach your consultants to do better with all calls regardless of who they speaking with!
Helpful (0)
Replies (1)0
Replies (1)African Bank's replyOfficial
31 Jan 2024, 12:09Thanks for speaking up and calling us out. I'm truly sorry to hear about the experience you received as this is definitely not the level of service we pride ourselves on. Please send me a brief description of your query along with your ID and contact numbers via inbox/ messenger so that we can help you.
African Bank's reply31 Jan 2024, 12:09
Official
Thanks for speaking up and calling us out. I'm truly sorry to hear about the experience you received as this is definitely not the level of service we pride ourselves on. Please send me a brief description of your query along with your ID and contact numbers via inbox/ messenger so that we can help you.
