Worst customer service

Good Day The call centre in Johannesburg has the most *********** and rude call centre agents calling and harrassing me to accept a Debicheck which will cost me more money and at the end of the day a Debicheck is your decision to accept or decline. And after +- 4 times they have send the Debicheck I have lost money out of ny account for the notifications send. This mornings's agent was so rude she did not even announce her self and then tells me that I did not do what I was supposed to do and did not accept the Debicheck and that they will keep calling until I accept the Debicheck. This is after I said to her that I do not want the Debicheck. They keep harassing me. Do not use the service of the call centre and do not accept the Debicheck as it cost more. Again I state on Hallo Peter that I do not want the Debicheck as I have DECIDED it already. Stop harrassing me or I will go to the Ombudsman. Kindest Regards Sanica