Worst customer experience

I received bad service from the African Bank debt review consultant Jered Palanyanei this agent is rude, sarcastic he's not practing TCF, he treated me unfairly on the call regarding my queries. He kept on making sarcastic comments during the call, he had the audacity of giving me his supervisors email address before I asked for it because he knew that I would complain with his behavior. I've never received this worst customer experience in my whole life. Agent is disrespectful, this was far from excellent experience like they say in their calls.. My fellow South African stay from African Bank.