Worst bank to get credit from

No one can assist when you need answers.

My credit card has increased 3 times over the last 4 days without the account being used. When looking for answers no one is also able to explain the change in balance. I requested a online statement and it shows I have been changed "arrears interest" since the account has been opened and this account has never been in arrears. I have lost all faith in this bank and the customer service that comes with this. They are affecting me financially as I keep making large payments into the account but the charges on the account keeps getting more. The contract I signed stipulated I will get compensated for a positive balance and 60 day interest free, NEVER have I received such "benefits" . THE ONLY THING THAT IS CONSTANT IS MONEY GOING MISSING AND YOU JUST HAVE TO ACCEPT IT CZ NO ONE CAN ANSWER YOUR QUESTIONS.