DN
Donavan N

1 reviews | Active since Dec 2022

31 Aug 2025, 07:49

Worst bank to bank with ever.

The worst bank I have had the pleasure of banking with!

I have one major issue with this bank... The fact that there is a prompt that needs to be accepted (which when accepted by pressing "1") jus simply refuses to work. So simply put.. Anything you would like to do on this damned app (web browser.. Mobile/desktop site as well) just refuses to work even after retrying multiple times.

The sad part? I tried to phone this company to have my issue resolved but with no airtime and the lack of the option to buy myself airtime from the app, leaves me in and endless loop of dissapontment. Sure, I can as for help by using someone else's airtime but then it is not only myself that is inconvenienced but other bank users that are laughing with me at this pathetic company.

If I can give my most honest review?

-6 out of 10 experience.. Why? I have accounts that I need to pay but now thus bank is costing me more money due to missed promised payments to be made on specific dates.

Would you use this bank? Well I'm going to be switching over soon to another bank. So I pray that anyone that sees this to please just avoid this joke of a bank before you too have to now pay extra on a feauture that should be "an always working feature"

Be smart, don't lose your money

0
Replies (1)
African Bank
African Bank's reply31 Aug 2025, 13:13
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team