BM
Brenton M

1 reviews | Active since Jul 2024

26 Jul 2024, 23:25

Worst Bank, that is not a bank, it's a joke

Worst bank ever. Never offered me me even a tiny limit on credit card. Always declining, so how must we remedy our financial status or improve it, when you d my me the tools that would enable me to do so. Than you make us believe you care About us customers, then have a machine decline us. Such is it, ups and downs but given the opportunity we can become real big fish...ask standard Bank, they will not see any of my earned money. You disregard the money that comes in, I am unemployed and have received sassa relief for w years, you disregard it as an income forcing me to make high interest loans as an alternative. CHERRY ON THE CAKE..you can't pay me a measly R2 reward, which you created the criteria for earning. I joined your bank cos there was zero charges,no you do charge account fees meaning you are of no use, seeing that you can't add 2 more ATM's to the 5 you currently have. Please Go ahead and make the change .... pay me back all the R10 penalties I was charged 'insufficient funds' when you sent me SMS notification of money that came in. 'insufficient funds' when I use your app to check my available balance but get declined when I withdraw or use the available..it is sad...go ahead and close my account, I bet you can't even get that right.... Oh and the R500 you ****** from me, remember I had to withdraw from a partner "COMPETITORS" ATM becos you don't have any of those, I logged complaint with all relevant proof, yet you made it my fault and be claimed I got the money.... Why would I and still follow up and provide additional details, sure, the mindset of a person that uses you as my primary bank...Top Bank robbs unemployed, disabled, sassa Man...lol..pls use the R500 as a contribution to at least 1 JHB situated ATM.

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Replies (1)
African Bank
African Bank's reply27 Jul 2024, 10:22
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team