NS
Nyeleti S
1 reviews | Active since Oct 2024
26 Feb 2026, 23:27
Worst bank institution ever
African bank is the worst bank ever. I have logged numerous complaints that I want my credit agreement as they extended the term without my approval. I am highly annoyed and want to log a complaints with the ombudsman till date I have received no response or email from them. Do not do any business with them
Helpful (0)
Replies (5)0
Replies (5)
African Bank's replyOfficial
27 Feb 2026, 11:06Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply27 Feb 2026, 11:06
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
NS
Nyeleti S's updateReviewer Update
27 Feb 2026, 12:14You guys are extremely unprofessional what the hell. I said send me my agreement urgently as I want to log this complaint to the ombudsman. Why should I call when I'm been taken from one team to the next. You call me but the best is you guys sending my agreement now! Stop patronizing me
NS
Nyeleti S's update27 Feb 2026, 12:14
Reviewer Update
You guys are extremely unprofessional what the hell. I said send me my agreement urgently as I want to log this complaint to the ombudsman. Why should I call when I'm been taken from one team to the next. You call me but the best is you guys sending my agreement now! Stop patronizing me
African Bank's replyOfficial
27 Feb 2026, 13:08Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you as the listed number does not exist. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply27 Feb 2026, 13:08
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you as the listed number does not exist. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
NS
Nyeleti S's updateReviewer Update
27 Feb 2026, 13:22You never bothered calling me you are ****s. I need that agreement before end of business day.
NS
Nyeleti S's update27 Feb 2026, 13:22
Reviewer Update
You never bothered calling me you are ****s. I need that agreement before end of business day.
African Bank's replyOfficial
27 Feb 2026, 15:27We've responded to your earlier query. Kindly confirm you've received it.
African Bank's reply27 Feb 2026, 15:27
Official
We've responded to your earlier query. Kindly confirm you've received it.