JP
Jacques P
1 reviews | Active since Nov 2017
01 Oct 2024, 15:00
Worst Bank in South Africa with the most customer unfriendly processes !!!
Worst Bank in South Africa with the most customer unfriendly processes !!!
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
01 Oct 2024, 16:02Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply01 Oct 2024, 16:02
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
JP
Jacques P's updateReviewer Update
02 Oct 2024, 11:05African Bank got a junior representative to give me a call just now. She wanted to know how she can assist me. I don't need their assistance any longer as I've made a decision to support a different bank. I would have expected the person to ask me what transpired for me to write the review. This just proves that African Bank isn't interested in their clients and they will continue to provide the same dismal service !!
JP
Jacques P's update02 Oct 2024, 11:05
Reviewer Update
African Bank got a junior representative to give me a call just now. She wanted to know how she can assist me. I don't need their assistance any longer as I've made a decision to support a different bank. I would have expected the person to ask me what transpired for me to write the review. This just proves that African Bank isn't interested in their clients and they will continue to provide the same dismal service !!
African Bank's replyOfficial
02 Oct 2024, 12:57Thank you for your feedback, and I’m really sorry about your experience. I understand your frustration, and we'd like to call you to listen to your concerns in detail. Your feedback is important to us, and I assure you that we take customer input seriously.
African Bank's reply02 Oct 2024, 12:57
Official
Thank you for your feedback, and I’m really sorry about your experience. I understand your frustration, and we'd like to call you to listen to your concerns in detail. Your feedback is important to us, and I assure you that we take customer input seriously.