Worst BANK in SA! Advisors are Lying!!!

I am so disappointed in african bank!!!!! Their employees are lying and are really not woking!!!! And i have all the evidence to prove. I have phoned logged complaints at customer care and let me tell you they dont care!!! They dont even follow up or phone back. Its take two plus weeks to submit documents for a application!!!!! 130 + email i sent in two weeks with all the documents required. I was in the bank! The ladies submitted the sam documents twice already . I sat there while they did it so the Three river branch did they work but the documents department and head office is useless!!! They seem to fail to open a document and revise it! Thursday I caught head office lying!!!! I received a email they cant complete the application because they can confirm employment after they have my payslip , confirmation letter of employment and my desk is in the Hr and CEO office!!!!!!!! So african bank tells me they couldn't confirm employment because they couldn't phone my company!! Keep in mind i work for a hotel!!!!! I sat in the office with HR and die CEO who would gladly confirm but there was never a call through reception or even that our landline ringed!!!!!!! But the advisor tells me over the phone sorry i did.... but the advisor never kept track i am sitting in front of my CEO and HR .... african bank has so much *********** advisors!!!!!!!! Please take all of your business else where!!! I will gladly sent emails and screen recording etc to the Head of African Bank. Three Rivers Branch has two excellent ladies doing their best!!!!!! Head office can give them authorisation to work on application and sign it off. At three rivers they are working and doing their best and they are loosing customers because of head office!!!!