JH
Johan H
1 reviews | Active since Nov 2011
03 Dec 2021, 09:58
WORST BANK EVER
This is my third rating of African Bank. They are still phoning me to make arrangements on an account of which i have R11k available (According to their own statement) . But still they keep phoning me for arrangements, although they have a debit order?? I am beyond frustrated. This rating will help nothing, they will open a complaint like last time and then send me a sms to say it has been resolved. ANYONE THAT READS THIS, STAY CLEAR OF THIS BANK, THEY ARE THE WORST !!!!
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Replies (8)0
Replies (8)JH
03 Dec 2021, 10:30
Johan H's updateReviewer Update
03 Dec 2021, 10:41African Bank's reply:
03 Dec 2021, 10:30
Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.
We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.
Your African Bank Support Specialist team
***
JH
Johan H's update03 Dec 2021, 10:41
Reviewer Update
African Bank's reply:
03 Dec 2021, 10:30
Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.
We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.
Your African Bank Support Specialist team
***
JH
Johan H's updateReviewer Update
03 Dec 2021, 10:42This is so ridiculous, look at that answer. That is why they reply privately, so others can't see their ridiculous answers...
JH
Johan H's update03 Dec 2021, 10:42
Reviewer Update
This is so ridiculous, look at that answer. That is why they reply privately, so others can't see their ridiculous answers...
JH
Johan H's updateReviewer Update
03 Dec 2021, 12:32And again you phone me for an arrangement.... Unbelievable!!!
JH
Johan H's update03 Dec 2021, 12:32
Reviewer Update
And again you phone me for an arrangement.... Unbelievable!!!
JH
Johan H's updateReviewer Update
03 Dec 2021, 12:43Do you really just copy and paste your answers? You can't say you have done everything to address my concern if you have done nothing??
JH
Johan H's update03 Dec 2021, 12:43
Reviewer Update
Do you really just copy and paste your answers? You can't say you have done everything to address my concern if you have done nothing??
JH
Johan H's updateReviewer Update
03 Dec 2021, 12:54Again the same reply.... Copy and Paste. You do not feel anything for your customers. ******* bank. Wow.
JH
Johan H's update03 Dec 2021, 12:54
Reviewer Update
Again the same reply.... Copy and Paste. You do not feel anything for your customers. ******* bank. Wow.
JH
Johan H's updateReviewer Update
03 Dec 2021, 14:14For anyone reading here, they reply privately, but every single message is exactly the same. Copy and paste. That is what they think of their customers. Nothing. Copy and paste.
JH
Johan H's update03 Dec 2021, 14:14
Reviewer Update
For anyone reading here, they reply privately, but every single message is exactly the same. Copy and paste. That is what they think of their customers. Nothing. Copy and paste.
JH
Johan H's updateReviewer Update
04 Dec 2021, 11:05still copy and paste
JH
Johan H's update04 Dec 2021, 11:05
Reviewer Update
still copy and paste
JH
Johan H's updateReviewer Update
06 Dec 2021, 11:35Still phoning me for arrangements. This is plain harassment.
JH
Johan H's update06 Dec 2021, 11:35
Reviewer Update
Still phoning me for arrangements. This is plain harassment.