SG
Seabeeborw G

1 reviews | Active since Jun 2023

30 May 2024, 16:56

WORST BANK EVER AFRICAN BANK

African Bank has the worst process ever 😪 😫 😤 😩 😑

So what happened was I made a payment from Tymebank to an incorrect account number at African Bank I have been calling and sending emails from the 13th Of May this month . The only thing that was said was if the acoount holder that I sent money too refuses to pay the amount , then there is nothing they can do IMAGINE

Other banks have the ability to freeze account but no African bank needs to ask for permission so they can return the money. I'm not Even a client there , definitely never joining or would advise anyone to join .

0
Replies (8)
African Bank
African Bank's reply30 May 2024, 17:34
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.

Talk to you soon.
Your African Bank Support Specialist team
***
SG
Seabeeborw G's update30 May 2024, 17:56
Reviewer Update
Yes
African Bank
African Bank's reply30 May 2024, 18:00
Official
Please verify your contact number by replying Yes to the SMS you received.
African Bank
African Bank's reply30 May 2024, 18:01
Official
Please verify your contact number by replying Yes to the SMS you received.
SG
Seabeeborw G's update03 Jun 2024, 12:15
Reviewer Update
I have verified my contact number however no one has called me
African Bank
African Bank's reply03 Jun 2024, 12:24
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
SG
Seabeeborw G's update03 Jun 2024, 12:36
Reviewer Update
I won't be the one running after you after I've done that I'll be available at 13:00 I'll wait for your call
African Bank
African Bank's reply03 Jun 2024, 13:31
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***