Worst bank ever

Surely clients make loan applications because of current situations and financial constraints. Your processes are frustrating. A person waits an hour in your branch to make application. Submit all necessary documents, sign and accept the offer and approve debi check and out out still without money in the bank. Be followed by number of smses and a status of application being reviewed for the whole week. What do you review again that your trusted consultants failed to review in the branch? What more credit checks and affordability checks are your doing that they did while i waisted my time the wholeday at the branch.