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MV
Mbali V

1 reviews | Active since Jul 2018

10 Dec 2024, 14:11

Worst Bank ever

I went back to African Bank Mall of Tembisa what kind of a Bank never has a manager on site they told me the consultant who loaded the enquiry for us was not there today. Are they all not enabled to help clients? We want our stock vell money you can't attempt to call me once and say you couldn't reach me.

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Replies (4)
MV
Mbali V's update10 Dec 2024, 15:08
Reviewer Update
The manager is never there I asked for them on Friday and today he is never there.
African Bank
African Bank's reply10 Dec 2024, 15:14
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
MV
Mbali V's update11 Dec 2024, 14:58
Reviewer Update
We went to the bank and our money is R4000 short when we ask for a statement the banker couldn't help us. What kind of bank is this now we are awaiting for som offs**** person to send us a statement of out account we can even view online? Really this is apauling why can't the branch give us a statement I really don't understand?
African Bank
African Bank's reply11 Dec 2024, 15:19
Official
Thanks for speaking up and calling us out.
Your statement query has been escalated to the relevant team.

Your African Bank Support Specialist team