Worst bank

I app**** for a loan by african bank wherby i then sent all my documents that they asked for. I got a call to advise me that they have went through my documents and they have 4 offers for me and i advised i accept the 1 offer during call they advise they are doing a telephonic contract with me and that i need to accept. I accepted everything and asked what i needed. At the end of call i was advised that the money will be paid into my bank account in 48 hours and that contract will be emailed to me... 48hours past and i called african bank i spoke to a guy in head office and he advised the money will be in my account by the end of 22 August. No money was received i called in again on the 23rd at 2:10pm i was advised my loan was rejected as they could not get a hold of my company to confirm employment. I then asked how they then transferred me to client services now a other lady told me no i was declined because i dont meet the requirements and they cannot give me more answers. The consultants in african bank is Rude and this is definitely the worst bank you can get they do contract and then say no its declined without reasons.. i will ensure that i and any family or friends never bank or take any credit with african bank!