DZ
Dudu Z

1 reviews | Active since Sept 2017

10 Oct 2022, 12:23

Worse service

I went to the bank in johannesburg and app**** for a credit card and the lady said everything was fine money should be in Saturday on my account and asked so we are done since I head all the documents. Waiting and waited. Today on my birthday 10 October I want to use my card I call the and the lady at the bank says they are documents they need? No one called me no sms nothing and on my birthday my birthday I found out this! I asked her if she can call me she said I need to go to online. Thank you African bank this your made my birthday. I will sure let people know if they want to get a loan or credit card never to go to you.

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Replies (1)
DZ
Dudu Z's update13 Oct 2022, 07:16
Reviewer Update
I just wanted to thank African bank for outstanding service they have given me after the poster, I got a call within minutes of this poster and a lovely lady by the name of lerato helped in a way beyond. Her and the team that worked with her including management and supervisor were always updating me and making sure I get the help I needed.

I am beyond grateful and happy for going beyond. A 10 star service is what I got.
Thank you African bank