DG
Don G
1 reviews | Active since Oct 2018
23 Oct 2023, 21:32
Worse bank in the world.
It is now 3 months since I was able to access this accountAlthough the finger print system works with my other banks,Standard and FNB their stupid cheap system refuses to accept my fingerprints.To complain you must phone them.After spending half a hour on the line they put the phone down on me.In order to update my finger prints after a back op I sat for 2 hours at Ladismith in agony only to find like all goverrnment departments these days the system was off line.I had similar problems with Capetic but they always phoned head office and overcame the problem.For some reason African bank is unable to do this.I think at the end of the day I will have to sue them to gain access to my account.
Helpful (0)
Replies (3)0
Replies (3)African Bank's replyOfficial
24 Oct 2023, 09:34Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply24 Oct 2023, 09:34
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
24 Oct 2023, 09:35Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply24 Oct 2023, 09:35
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
24 Oct 2023, 09:38Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply24 Oct 2023, 09:38
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
