Worse bank ever - ********s

Good day,

My father deposited/transferred R2000 from his FNB App to his African Bank account on the 30 of April 2024. He then called African Bank to check if they received the money and AB said no. We waited for 4 working days to check again and still AB said the money is not showing. On his FNB, the money went out and he even have a reference number from FNB. He called AB again they said they are investigating up until they blocked his number. He went back to the branch AB Westgate and the lady by the name of Wendy indeed said the money is showing in AB but not in his account, the money is sitting somewhere, i t went out from FNB and gets into AB (somewhere) not in his account. The money is there but it is not showing on his account as per Wendy said. I am pleading with AB to bring back my father's money, he is a pensioner for God's sake. He tried to call and even went to the branch but nothing is happening. Instead if he calls with his number, the call does not go through but if he is using our numbers the call goes through.

African Bank, please bring back my father's money. This is not fair we even waited for 3 whole months thinking something will change but nothing is changing instead. You are n ow *****ing my father's hard earned money. PLEASE BRING BACK THE MONEY AND STOP PLAYING WITH PENSIONERS.....