1 reviews | Active since Jul 2014
Won't confirm employment on international number for existing client
<p>I'm an existing client who changed employment. Now working for a large international company with HR located outside SA.</p> <p>African Bank pre-approved my loan for much more than I need, but then declined my loan because they can't do confirmation of employment on an international number. Totally absurd in this day and age!</p> <p>Manager tried to use a letter I received from HR to confirm employment. Still declined. They want to speak to someone on the phone, but won't phone out of the country.</p> <p>Tried offering that HR phone in to the bank, but they won't accept that either.</p> <p>I earn more money than ever before, I pay my debit orders without a hitch, have a good record with African Bank already, and yet they treat me like this and give me this pathetic excuse!</p> <p>Totally unnacceptable!</p>
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
