Will I ever get the approved loan

I app**** for a loan through the African bank app on my phone on the 7th. I submitted all the required documents but I keep on getting an sms that says I must submit confirmation of employment and I did 2 times already but I still get the same responce. I called yeasterday to find out how far my application is and I was told it is already with the team that needs make the payment and that takes a maximum of 48 hours for the payments to be made. By the look of things I wont be getting any payment soon because I keep on getting the same request of submitting the confirmation of employment which I did a number of times. When we apply for these loans that means we have emergencies and now this back and forth of requesting the same document is really delaying me. I am not even a new client and all my payments are up to date and this is really disappointing. How long should I wait while my emergency is still standing.