1 reviews | Active since Mar 2010

25 Jun 2019, 23:38

Why does every application take 100 years ?

I have now for the past few hours trying to apply for a credit card limit increase (same limit for the past 12 years) or apply for a personal loan without any success.

I cannot even upload the requested supporting documents!!!!

Can someone at Credit Division actually do what they get paid to do and assist online instead of me having to trek to a branch for assistance

0
Replies (1)
African Bank
African Bank's reply27 Jun 2019, 08:37
Official
 Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number. 

We hope to talk to you soon. 

Your African Bank Support team ***