JD
John D

1 reviews | Active since Jun 2015

19 Aug 2015, 13:36

When is the money going to be deposited?

I made an application for a personal loan on the 15th at Mamelodi Branch, then I was told that the company name on my payslip is not found on their database, then I was told to get a company stamp or letter which I did. Went to THE GROVE Branch to finalize the application on the 17th and I got approved and even gave me a credit card. My problem is they said it will take 24 hours for everything to be complete and for the money to be paid into my account.<br> But yesterday at about 17:00 I called to find out what is happening with the application, they told me its not activated yet, it takes 48 hours.<br> <br> I need that money urgently. Funny enough they told me they still have to register my company and call the company, but when I ask HR if they called, they say no one has called so far<br>

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Replies (1)
African Bank
African Bank's reply20 Aug 2015, 12:07
Official
Hello BRIAN.SIPHO,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***