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Portia M
1 reviews | Active since Nov 2017
02 Feb 2026, 15:56
WhatsApp platform is nonsense!!!!!!
I would like to express my disgust on the WhatsApp service that your company has.I have been sending messages and there is no assistance.I paid my credit card and want to close it completely.Spoke to Elias Rampa and Fisiwe Thwala who seem to be good at ending the conversation with no solution.Why take my personal details and not assist where are my details going to?
I sent an email also and no response yet.I want the credit card closed immediately as I don't owe anything.
Helpful (0)
Replies (9)0
Replies (9)
African Bank's replyOfficial
02 Feb 2026, 18:04Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply02 Feb 2026, 18:04
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
PM
Portia M's updateReviewer Update
03 Feb 2026, 09:31I'm available now you can call
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Portia M's update03 Feb 2026, 09:31
Reviewer Update
I'm available now you can call
African Bank's replyOfficial
03 Feb 2026, 09:59Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply03 Feb 2026, 09:59
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
PM
Portia M's updateReviewer Update
03 Feb 2026, 16:27Thank you
PM
Portia M's update03 Feb 2026, 16:27
Reviewer Update
Thank you
African Bank's replyOfficial
03 Feb 2026, 16:34You're most welcome.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply03 Feb 2026, 16:34
Official
You're most welcome.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
PM
Portia M's updateReviewer Update
24 Feb 2026, 12:58I'm still waiting for my refund
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Portia M's update24 Feb 2026, 12:58
Reviewer Update
I'm still waiting for my refund
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Portia M's updateReviewer Update
19 Mar 2026, 14:45I'm still waiting for my refund
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Portia M's update19 Mar 2026, 14:45
Reviewer Update
I'm still waiting for my refund
African Bank's replyOfficial
20 Mar 2026, 09:19Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply20 Mar 2026, 09:19
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
20 Mar 2026, 09:22Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply20 Mar 2026, 09:22
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team