HB
Hugo B
1 reviews | Active since Jan 2011
13 Aug 2015, 16:10
What is going on???
I made a formal complaint against African Bank a while ago for Breach Of Contract. The person I corresponded with was Robert Van Der Spuy who assured me that everything is sorted and that my next (correct) installments would be at the end of August. Now I am being threatened with legal action and legal judgments against me.<br> <br> What is going on??? Don't you people know what is going on in your own company?<br> <br> I asked Mr Van Der Spuy for an official reference number of my previous complaint so that I can take this matter to the Ombudsman of Banking Services. I had enough!!
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African Bank's replyOfficial
13 Aug 2015, 16:15Hello CubRoach,
We hereby confirm that your matter has been escalated to our Consumer Advocate`s Office and they will provide final feedback once your complaint has been resolved.
Our Consumer Advocate`s Office will be indirect contact with you.
Kind Regards
Contact Centre Support Team
***
We hereby confirm that your matter has been escalated to our Consumer Advocate`s Office and they will provide final feedback once your complaint has been resolved.
Our Consumer Advocate`s Office will be indirect contact with you.
Kind Regards
Contact Centre Support Team
***
African Bank's reply13 Aug 2015, 16:15
Official
Hello CubRoach,
We hereby confirm that your matter has been escalated to our Consumer Advocate`s Office and they will provide final feedback once your complaint has been resolved.
Our Consumer Advocate`s Office will be indirect contact with you.
Kind Regards
Contact Centre Support Team
***
We hereby confirm that your matter has been escalated to our Consumer Advocate`s Office and they will provide final feedback once your complaint has been resolved.
Our Consumer Advocate`s Office will be indirect contact with you.
Kind Regards
Contact Centre Support Team
***