QH
Quintelene H

1 reviews | Active since Apr 2017

11 Apr 2017, 12:58

What a waste of time - useless - no service

<p>Quick to phone if a payment is missed - 3 weeks since account was paid up. Requested account closure and paid up letters... still nothing not even a phone call. This was the first and last time i would use them, will not even recomend to friend and family.</p>

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Replies (2)
African Bank
African Bank's reply11 Apr 2017, 14:21
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***

QH
Quintelene H's update11 Apr 2017, 14:29
Reviewer Update

Thank you for the very quick response, i Have received my paid up letter. This was excellent service.

Less than an hour and everything is sorted.