What a bunch of useless people

Last month you guys deducted the wrong amount off my account and i reversed it. After about 6 phonecalls a arrangement was made that i will do the payment cash and then the debit order will carry on as usual. Suprize suprize African Bank cant even do that right. This morning i get a notification of debit order. What a bunch of *****s in African banks collections department. PEOPLE PLEASE DONT USE THEM.THEY ARE UTTERLY USELESS.