MH
Marcus H

1 reviews | Active since Mar 2015

05 Sept 2018, 15:33

Well call you within the hour,sir. (But we dont have your number)

I Went to African bank today to see if I could get a loan for a new motorcycle. The consultant took my number and told me I would be called back within the hour. 4 Hours later I went back to the branch in Kolonnade to hear if the consultant maybe took the number I wrote down for him wrongly. He rummaged through some papers and produced nothing. He then checked the system on my ID and guess? WRONG number completely. WOW. Not sure if I still want to do bussiness with them. Will keep this post updated IF I get better service,or none at all.

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Replies (6)
African Bank
African Bank's reply06 Sept 2018, 11:01
Official

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

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African Bank
African Bank's reply06 Sept 2018, 11:02
Official

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

***

African Bank
African Bank's reply06 Sept 2018, 11:03
Official

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

***

African Bank
African Bank's reply06 Sept 2018, 11:03
Official

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

***

MH
Marcus H's update07 Sept 2018, 11:15
Reviewer Update
African bank responded to my complaint and made me a very fair offer. Well done guys,people can respect companies who respond to complaints on HelloPeter. I Recieved very good service from Denver,and African bank restored my faith in their customer service. Upping my rating to 4 stars.
African Bank
African Bank's reply07 Sept 2018, 12:27
Official

Thank you for taking time out of your busy day to compliment Denver. We can't wait to share your compliment and we're convinced it will make Denver's day!

Your African Bank Support team

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