website login not working for 17 days

Ive wasted about R60 airtime calling the call centre for help on this matter. I keep getting the forwarded and nobody can sort this out for me, I have even been on the Facebook african bank group page asking for help and it was forwarded to the technicians to check and fix the problem.<br> <br> Simple : I cannot login to my profile even with a new pin requested. I receive the OTP to enter and then proceed to enter my new pin but nothing happens afterwards, I just get the error message stating that the profile is blocked please call blah blah blah.<br> <br> ****ing ********, the mobile banking platform works though, and thats only when it wants to. PLEASE FIX IT !!!<br> <br> whats the point in having a online platform that does not work !!!<br> <br> Kind regards