GG
Glenn G

1 reviews | Active since Feb 2022

21 Jul 2025, 12:06

We shall keep comms here on social media in the absence of engaging with clients

Given the absence of no response pertaining to letter dated: 30 May 2025, wherein you clearly and catagorically stated I need to give you 30 days (Working) which has now passed, and sent you a letter of demand to no acknowledgement, the following complaints have now been logged against the bank, inculding but not limited to a high court application wherein we will sue:

- Banking Ombudsman - National Credit Regulator - National Consumer Council - National Finance Ombud

We have also logged a urgent applicaton with the High Court now to actually resolve this matter, given that African Bank does not believe in transparency, engaging with clients and resolving matters, pushing clients further and futher into arrears,

MAYBE now, you will realize how serious I am and maybe now your executive committee who is also being contacted will start getting the actual management team out of hibernation and start to engage with clients as they cannot hide from a summons for court.

Not once has African Bank, engaged with me since the complaint to keep me updated, to date, your 30 days have lapsed and still no feedback

0
Replies (1)
African Bank
African Bank's reply21 Jul 2025, 12:46
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.

Your African Bank Support Specialist team
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