KS
Katrin S
1 reviews | Active since Mar 2024
13 May 2024, 07:02
Waiting since 9 weeks for payout of matured investment
Hi, I am still waiting for the payout of my 60 months investment which matured on the 9th of March which is more than 9 WEEKS ago. Complaint reference ***. I have received 2 phone calls since my last complaint from employees who could not help me nor even tell me what the issue is as my profile is blocked.
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African Bank's replyOfficial
13 May 2024, 13:34Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
We hope to talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply13 May 2024, 13:34
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
We hope to talk to you soon.
Your African Bank Support Specialist team
***