Waiting for feedback

Item: African Bank
Rating: 1
Author: Celeste P

I have app**** for a personal loan with African Bank last month, where I got declined on the most ridiculous reason ever, that not even the Branch Manager at Meyerton could fathom. Taking into account that each time, I have done the telephonic contract with the Agent (in total 3 times now) only for "something" to crop up and the finance not going through.

again this month, I have now app**** for a loan and have gone through contract AGAIN, employment check AGAIN and now everything is hanging and no one can tell me what they are actually waiting for, something to do with the BANK.

Could someone please provide me with feedback what are you waiting for, is this loan now approved or am I wasting my time again waiting for one of your Agents to come back to me.

Helpful (0)

Replies (3)

African Bank's replyOfficial

20 Feb 2019, 12:48

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team ***

African Bank's reply20 Feb 2019, 12:48

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team ***

African Bank's replyOfficial

20 Feb 2019, 13:01

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team ***

African Bank's reply20 Feb 2019, 13:01

Official

Celeste P's updateReviewer Update

20 Feb 2019, 13:04

Thank you for sorting out this for me in such a speedy time, really appreciate it.

Celeste P's update20 Feb 2019, 13:04

Reviewer Update

Thank you for sorting out this for me in such a speedy time, really appreciate it.