JL
Jody L
1 reviews | Active since Nov 2018
23 Nov 2018, 11:06
Waiting.....
Have put a 3* rating as this is not yet a complaint or a compliment.
I app**** for a loan online on the 18th November 2018 and have had no response after sending all my documents through as requested on the 19th. I have sent an email to 2 email addresses that i could find and have also had no response on these either. My partner also sent a Facebook messenger message on my behalf today to which we have also not had a response.
Please could someone urgently look into this... with all the ***** happening nowadays i just want to be sure that my documents have not ended up in the wrong hands as they have said that 24 - 48 hours is the usual turnaround time and we are waaaay past that already
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Replies (1)African Bank's replyOfficial
23 Nov 2018, 15:07 Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team ***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team ***
African Bank's reply23 Nov 2018, 15:07
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team ***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team ***
