JL
Jody L

1 reviews | Active since Nov 2018

23 Nov 2018, 11:06

Waiting.....

Have put a 3* rating as this is not yet a complaint or a compliment.

I app**** for a loan online on the 18th November 2018 and have had no response after sending all my documents through as requested on the 19th. I have sent an email to 2 email addresses that i could find and have also had no response on these either. My partner also sent a Facebook messenger message on my behalf today to which we have also not had a response.

Please could someone urgently look into this... with all the ***** happening nowadays i just want to be sure that my documents have not ended up in the wrong hands as they have said that 24 - 48 hours is the usual turnaround time and we are waaaay past that already

0
Replies (1)
African Bank
African Bank's reply23 Nov 2018, 15:07
Official
 Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 

Your African Bank Support Specialist team ***