VOUCHER PROBLEMS AGAIN

Item: African Bank
Rating: 1
Author: mercy R

We back at it again this voucher thing is a mass the only time it didn't give a problem was last month. All the time I have to come to hello Peter for assistance coz logging a complaint on their website is like living a child with PlayStation and expect they would wash the dishes... again I didn't get the SMS with the wiCode after I made my selection... please fix and revert back to me

Helpful (0)

Replies (3)

African Bank's replyOfficial

07 May 2021, 09:16

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team ***

Best regards,

African Bank's reply07 May 2021, 09:16

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team ***

Best regards,

African Bank's replyOfficial

07 May 2021, 12:53

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together and message was resent..

If you need anything else, we're only a phone call away.

Your African Bank Support team ***

Best regards,

African Bank's reply07 May 2021, 12:53

Official

Best regards,

mercy R's updateReviewer Update

07 May 2021, 14:56

Hi there is no SMS I got I only got a call from *** which the person didn't say anything I kept saying hi and there was no answer, so m not sure if it was one of your consultants

mercy R's update07 May 2021, 14:56

Reviewer Update

Hi there is no SMS I got I only got a call from *** which the person didn't say anything I kept saying hi and there was no answer, so m not sure if it was one of your consultants